As a Digital Experience Consultant, I have touched all forms of media, but continually find myself adoring the digital, with 10+ years of multi-cultural work experience, bringing broad experience, big picture focus and passionate user advocacy into play.
Robert has an extensive experience of defining customer experience with a differentiating edge through innovative design solutions for some of the widely-known industry names as BT, Barclays, Virgin Active, DHL and FSCS to call a few. He is an extremely passionate digital designer with expertise that spans across the domains of UX, interaction design and creative design.
He has been the UX consultant for several large programs and has led many multidisciplinary design teams, across locations; both at onsite and at offshore to deliver intuitive solutions.
He comes with the acumen of understanding the business problem statement to the core and tailors design solutions that serve as a foundation for rich customer experience across channels. He also understands technology very well and collaborates with the technology teams to ensure that design solution gels with the technology base for scale and precision.
Skills & Capability:
Experience design, Cross-Platform Mobile - native and responsive,
interaction design, Interaction and UI Design, information architecture,
heuristic analysis, competitive evaluation, persona's, prototypes (low-high fidelity), Design workshop, Agile & Lean process and deliverables.