Baishali R

NTT Data

I am a Test manager with 13+ years of experience - having worked in both process-heavy and agile environments, I understand the distinct challenges and dynamics associated with each. I have successfully navigated such diverse landscapes, displaying adaptability, patience, and effective people management skills.

I have a rich experience in working as Test Manager and managing Automation Testing ( for global clients ) team spread across different continents, working following the sun. Communication and Stakeholder management is my forte and I have reported to Director level with daily and weekly executive summaries.

I have developed Test Strategy at enterprise level from scratch and implemented for a successful delivery of comprehensive testing solutions for projects, including Financial Services industry. I have also placed a Continuous Service Improvement (CSI) plan to improve the process as it goes. I proactively involved myself in Automation Tool selection and conducting a POC, devised a ROI analysis. I have managed the entire test plan, overseen the designing and execution of testing through several test environments. Lastly, I have presented the result to stakeholders with a Test Closure and Restrospective report.

I have delivered projects with elan (sometimes before deadline) and brought huge revenue to the account I am working on.

I have a deep understanding of disaster recovery, and operational risk domains, having implemented risk-based testing, stress testing, and quality gates to ensure robust software solutions. Furthermore, I have worked closely with cross-functional teams, including development, project management, and business stakeholders, to drive collaboration and align testing activities with project requirements.

My key strengths include:
Test Strategy and Planning: I excel in developing and implementing comprehensive test strategies that align with organizational goals and objectives. I have a track record of defining testing objectives, scoping projects, and planning test activities to meet project timelines effectively.
Test Management and Leadership: I have successfully led and managed diverse teams, providing guidance, support, and coaching to ensure their success. I have fostered a culture of collaboration, innovation, and excellence, resulting in high-performing and motivated teams.
Test Process and Methodology: I have a solid background in establishing and improving test processes, methodologies, and standards. I am well-versed in defining and implementing test policies, guidelines, and templates to ensure consistent and standardized testing practices.
Test Execution and Reporting: With my keen eye for detail and analytical skills, I have overseen the execution of test plans, monitored progress, identified and addressed issues or risks, and provided timely reporting to stakeholders, including senior management.
Test Environment and Tools: I have managed complex test environments, test data, and test tools, and have identified and implemented appropriate test automation frameworks to improve testing efficiency and effectiveness.
Stakeholder Collaboration: I possess excellent communication and collaboration abilities, enabling me to effectively engage with stakeholders at all levels. I have a proven ability to understand requirements, resolve issues, and align testing activities to achieve organizational objectives.
Quality and Process Improvement: I am dedicated to driving a culture of quality and continuous improvement within the testing team and across the organization. I continuously assess and optimize testing processes, methodologies, and tools to enhance efficiency and effectiveness.
Last but not the least, I can speak 8 languages and lived in 5 countries - this makes me a chameleon who can blend into multinational and multiethnic teams.